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ID

Vivi Pratiwi

Human Capital, HR Operations & HRIS Professional

East Jakarta, Indonesia
+62 813-5000-2654
vpratiwi16@gmail.com
linkedin.com/in/vivi-pratiwi

Professional Profile

Human Capital, HR Operations, and HRIS Professional with over 10 years of experience leading HR operations, national employee data governance, and internal HRIS system development. Successfully initiated and released the PARIS HRIS platform from scratch for national needs supporting over 7,000–8,000 active employees. Specializing in business process mapping, HR system API integration with clients, PKWT contract compliance automation, staff recruitment, cross-divisional coordination (IT, Finance, Legal), and legally compliant industrial relations management. Capable of supervising teams and making data-driven operational decisions to reduce cost inefficiencies.

Core Competencies

Personnel Administration HRIS Product Ownership Employee Lifecycle Management Contract Automation (PKWT) UAT & System Testing Attendance Management Industrial Relations (PHK, SP, PB) Data Cleansing & Governance Team Supervision & KPI Audit

Tools & Systems

PARIS HRIS Vendor HRIS Platforms Fingerprint Systems Advanced Microsoft Excel Microsoft Office Suite Google Workspace Trello Canva Figma (UI Flow)

Work Experience

Operations Supervisor – HRIS & Operations | PT Paragita Tunas Inspira (Absolute Group)
Jan 2026 – Present
  • Managing daily database operations and data archiving across the national work system (>7,000 active employees) on a periodic basis.
  • Auditing and controlling system administration compliance and database validity on the internal PARIS HRIS system.
  • Reviewing, validating, and compiling monthly data closing (database closing) by the 16th of each month to ensure smooth payroll processing.
  • Reviewing and following up on feedback/complaints from the call center, email, and company main phone regarding HRIS system issues.
  • Managing industrial relations cases, imposing administrative sanctions, suspensions, and drafting Termination Letters (SPHK).
  • Coordinating and bridging data integration needs between Directors (COO/CXO), IT developer team, HRBP, and Client team (Paragon Group).
Key Achievements
  • Directly supervising the performance, task coordination, and monthly KPI Index assessment for 3 HC staff (2 HC Admins, 1 Messenger).
  • Leading migration planning and alignment of personnel administration workflows (salary field & work area mapping) toward the Sunfish system (2026).
HC Supervisor / Team Leader – HRIS Development | PT Paragita Tunas Inspira
2022 – 2025
  • Conducting requirement gathering, business process analysis, and creating functional flowcharts for the PARIS HRIS system (Database, PKWT, Attendance, Evaluation) from scratch to UAT.
  • Designing new Standard Operating Procedures (SOPs) for Human Capital aligned with PARIS system automation.
  • Managing system bug fixes (such as duplicate letter numbers), data audits, and synchronizing application databases with physical PKWT documents.
  • Developing new administrative workflows including HC receipt creation, In/Out document archiving, New Hire HO processes, and digital reference letter generation.
  • Formulating mass data update processes (data cleansing) to filter 4,500+ employee mutation database records.
Key Achievements
  • Successfully designed and released 8 PARIS modules (Database, PKWT, Attendance, Rotation, Receipt, BPJS, SP Module, and Evaluation) actively used by ±45 HRBPs and ±45 HR Admins nationwide.
  • Designed the contract application cancellation module (Addendum) and integrated personnel evaluation module within PARIS.
Project Admin Staff / Project Assistant (HC & Operational) | PT Paragita Tunas Inspira
2020 – 2022
  • Supporting national project operational administration and serving as COO's personal assistant in optimizing and resolving internal workflow obstacles.
  • Managing project employee data files, daily fingerprint attendance recaps, document preparation, payslips, and billing documents.
  • Assisting in project staff recruitment, managing employee entry/exit administration, and compiling periodic project reports.
  • Acting as board meeting note-taker, preparing official Minutes of Meeting (MOM) for COO meetings, and monitoring follow-up on meeting decisions.
Key Achievements
  • Initiated the development of an internal web-based crowdsourcing employee data update system (precursor to PARIS) for 4,500+ field staff.
  • Targeted from the very start at Paragita to initiate the creation of an internal HRIS system to replace the vendor system, which subsequently led to the establishment of a new IT-focused business unit/company named Synthesis, dedicated to group IT development.
Personal Data – HR & General Affairs | Synthesis Development
2016 – 2020
  • Comprehensively managing personnel administration, including employee history database updates, overtime recaps, leave applications, and BPJS Health/Employment registration & claims processing as well as private health insurance (Pacific Cross).
  • Controlling daily fingerprint attendance data recaps, analyzing and following up on attendance anomaly reports to ensure staff discipline.
  • Managing the employee work document lifecycle, including drafting employment contracts (PKWT/PKWTT), Sales Agreements, Mutation/Promotion Decrees (SK), clearance forms, and issuing employment reference letters.
  • Supporting staff recruitment through psychological assessment administration (Psychometric Tests, Wonderlic Personnel Test / WPT), training coordination, and organizing New Employee Orientation (NEO) sessions.
  • Compiling HRGA Monthly Reports (LAPBUL), employee in-out reports (turnover & mutation analysis), and managing official correspondence including Internal Office Memos (IOM) and disciplinary Warning Letters (SP).
  • Supervising daily General Affairs (GA) office operations (including inventory, stationery, petty cash, and corporate Grab Trips accounts) and directly leading 18 GA/field operations staff to ensure smooth daily office activities.
  • Supporting the HRIS migration and transition process from vendor to internal system, collaborating with the IT team on new user account creation, and formulating the authorization/access needs matrix for all HR functions across the company.
Key Achievements
  • Successfully sorted, digitized, and alphabetically organized physical PKWT/SPHL employee document archives, coordinating safe transfer to Indoarsip.
  • Optimized HRGA Monthly Report (LAPBUL) compilation efficiency by 40% through simplification and standardization of Excel templates.
Receptionist | Synthesis Development
2014 – 2016
  • Managing corporate guest reception, mail correspondence, document archiving, and front office administration.
Chief Frontliner / Head Cashier | PT Dunia Makmur Jaya (Breadlife)
2012 – 2014
  • Managing daily outlet transactions, petty cash, bank deposits, sales recaps, stock takes, training new cashiers, and monitoring service quality.
Key Achievements
  • Promoted twice within 2 years (Cashier → Head Cashier → Chief Frontliner) based on outstanding operational performance.

Major Projects

PARIS HRIS Development
Initiator & Process Designer

Designing a comprehensive national personnel information system covering database, PKWT contracts, fingerprint attendance, workflows, and analytics.

Result: Reduced 80% manual administration, minimized PKWT penalties, established centralized employee database.
Sunfish HRIS Migration Project
Project Leader (2025-2026)

Leading migration planning and alignment of personnel administration workflows (salary field mapping, work areas, job levels, contract data) toward the Sunfish system.

Result: 100% validated data readiness before migration for smooth system transition with minimal issues.
PARIS SP & Mutation-Rotation Module
Feature Lead & Designer (2024)

Designing the Mutation-Rotation and digital Warning Letter (SP) modules in PARIS, including status flow, automatic case numbering, and cancel/reject case module.

Result: 100% automation of mutation approval flows and compliant employee disciplinary administration.
BPJS Compliance & Audit Project
Data Governance Expert (2025)

Conducting compliance audits, cleaning duplicate names, and correcting BPJS Employment/Health membership history data nationwide.

Result: Minimized premium reporting errors, national BPJS data accuracy exceeded 99.8%.
PKWT Organization & Tracking Project
Project Manager (2022-2023)

Tracking and organizing physical PKWT contract documents not yet received from national branches and standardizing hardcopy receipt formats.

Result: Eliminated physical PKWT document backlog and improved national contract archiving discipline.
Self-Service Crowdsourced Biodata System
System Initiator (Project 2020)

Building a self-service biodata collection website for 4,500+ field staff, eliminating manual data collection inefficiencies.

Result: Successfully accelerated initial data collection to build the foundation for the national PARIS HRIS database.

Education

Bachelor of Management (S.M.) – Human Resource Management
STIE Kusuma Negara
Graduated: 2021

Career Highlights