Vivi Pratiwi

Managing daily database operations and data archiving across the national work system (>7,000 active employees) on a periodic basis.

• Auditing and controlling system administration compliance and database validity on the internal PARIS HRIS system.
• Reviewing, validating, and compiling monthly data closing (database closing) by the 16th of each month to ensure smooth payroll processing.
• Reviewing and following up on feedback/complaints from the call center, email, and company main phone regarding HRIS system issues.
• Managing industrial relations cases, imposing administrative sanctions, suspensions, and drafting Termination Letters (SPHK).
• Coordinating and bridging data integration needs between Directors (COO/CXO), IT developer team, HRBP, and Client team (Paragon Group).

Leading the design, development of new modules, refinement, and daily operational oversight of the national PARIS HRIS system.

• Conducting requirement gathering, business process analysis, and creating functional flowcharts for the PARIS HRIS system (Database, PKWT, Attendance, Evaluation) from scratch to UAT.
• Designing new Standard Operating Procedures (SOPs) for Human Capital aligned with PARIS system automation.
• Managing system bug fixes (such as duplicate letter numbers), data audits, and synchronizing application databases with physical PKWT documents.
• Developing new administrative workflows including HC receipt creation, In/Out document archiving, New Hire HO processes, and digital reference letter generation.
• Formulating mass data update processes (data cleansing) to filter 4,500+ employee mutation database records.

Supporting national project operational administration and serving as COO's personal assistant in optimizing and resolving internal workflow obstacles.

• Managing project employee data files, daily fingerprint attendance recaps, document preparation, payslips, and billing documents.
• Assisting in project staff recruitment, managing employee entry/exit administration, and compiling periodic project reports.
• Acting as board meeting note-taker, preparing official Minutes of Meeting (MOM) for COO meetings, and monitoring follow-up on meeting decisions.

Managing comprehensive daily personnel administration, employee contract compliance, database management, health benefit fulfillment, and General Affairs operational oversight.

• Managing personnel data administration lifecycle including leave, overtime, BPJS Health/Employment registration & claims, and private health insurance (Pacific Cross).
• Controlling daily fingerprint attendance data, maintaining employee history databases, and compiling HRGA Monthly Reports (LAPBUL) and employee in-out analysis (turnover & mutations).
• Drafting official employment documents such as PKWT/PKWTT contracts, Sales Agreements, Mutation/Promotion Decrees (SK), clearance forms, and employment reference letters.
• Supporting staff recruitment through psychological assessment administration (Psychometric Tests & Wonderlic Personnel Test / WPT), training coordination, and organizing New Employee Orientation (NEO).
• Managing employee disciplinary correspondence such as Internal Office Memos (IOM) and Warning Letters (SP).
• Daily supervision of 18 GA/field operations staff and managing office inventory, stationery, petty cash, and corporate transport accounts (Grab Trips).
• Supporting the HRIS migration and transition process from vendor to internal system, collaborating with the IT team on new user account creation, and formulating the authorization/access needs matrix for all HR functions across the company.

Managing front office administration, corporate guest reception, mail correspondence, document archiving, and internal coordination.

Managing daily outlet sales operations, overseeing cashflow/daily transactions, sales reports, bank deposits, stock takes, training new employees, and monitoring customer service quality.